Pro88 Privacy Policy — Our Commitment to Protecting Your Information

Your personal data is completely secure at pro88. What we collect, why we collect it, and how we keep it safe — all of it is transparently covered in this Privacy Policy.

Last Updated: January 2026
Applicable to: all pro88 members
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Pro88's Commitment to Your Privacy

Pro88 is more than a betting platform — we are a partner you can trust. We uphold the highest standards to keep your data safe.

End-to-End Encryption

All your personal information and transactions are protected with 256-bit SSL encryption technology. Hackers and third parties have no way of accessing your data.

Secure Data Storage

Your data is stored in highly secure data centers. Regular security audits and backups are conducted to ensure data integrity.

No Sale of Data to Third Parties

Pro88 never sells your personal data to third parties. Your information is used solely to provide our services and ensure security.

KYC Verification

Documents collected for identity verification are handled with the strictest confidentiality. This information is used solely for identity verification and legal compliance purposes.

Your Control, In Your Hands

You can view, update, or request deletion of your personal data at any time. You always remain in control of your information.

Compliance with International Standards

Pro88 fully complies with international data protection standards and the guidelines set by our licensing authority. Protecting your privacy is both our commitment and our legal obligation.

Welcome to pro88. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using pro88, you agree to the terms of this Privacy Policy.

We believe transparency is the foundation of trust. That's why this policy explains everything in plain, simple language — no complicated legal jargon. If you have any questions about your data, feel free to reach out to our support team directly.

Notice: This Privacy Policy was last updated in January 2026. If any changes are made, you will be notified at your registered email address.

1 What Information We Collect

When you register and use our services at pro88, we collect certain specific information — solely to provide you with the best experience and to ensure platform security.

Data Type What We Collect When We Collect It
Identity Information Full name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At Registration
Financial Information Payment methods, transaction history Deposit & Withdrawal Times
Device Information IP address, browser information, device type Automatically while using the platform
Usage Data Betting history, login times, session data While Using the Platform

We only collect information that is necessary. No unnecessary or excessive data is requested. Your consent is obtained before any information is collected.

2 How Your Data Is Used

Collected information is used solely for specific, defined purposes. pro88 never uses your data for anything beyond what is necessary.

  • Account Management: To create and manage your account and keep it secure.
  • Identity Verification: To verify your identity as part of the KYC process.
  • Financial Transactions: To correctly process deposits and withdrawals.
  • Customer Service: To address your complaints, questions, and support requests.
  • Fraud Prevention: To detect unusual activity and keep the platform secure.
  • Personalized Experience: To show you promotions and offers tailored to your preferences.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.

Important: Your data is never sold or rented to advertisers or third parties. pro88's business model does not rely on selling user data.

3 Cookies & Tracking Technologies

Pro88 uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly.

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. They cannot be disabled.
  • Functional Cookies: Used to remember your language preferences and settings.
  • Analytics Cookies: Used to monitor website usage and improve service quality.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

4 Who We Share Your Information With

Pro88 may share your personal data with third parties only in limited circumstances and under specific conditions. We never sell your data for profit.

  • Payment Processor: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
  • Law Enforcement: Information may be disclosed to authorities when required by a court order or legal obligation.
  • Technology Provider: Trusted technology partners that support our platform operate under strict confidentiality agreements.
  • Fraud Prevention Agencies: Relevant information may be shared with agencies that help detect suspicious activity.

Rest assured: All third parties with whom we share your data are bound by strict data protection agreements. They are not permitted to use or transfer your information for any other purpose.

5 Data Retention Period

How long your data is retained depends on the type of information and applicable legal requirements. Once it is no longer needed, it is securely deleted.

  • Account Information: Retained for the duration of your account and for 5 years after it is closed.
  • Financial Transaction Records: Retained for a minimum of 7 years as required by law.
  • KYC Documents: Retained after verification and account closure in accordance with regulatory guidelines.
  • Support Contact: Retained for up to 2 years after an issue is resolved.

Once the retention period ends, data is securely deleted or anonymized so that it can no longer be linked back to you.

6 Data Protection Measures

Pro88 uses industry-leading technology and processes to keep your data safe. Our security measures are reviewed and updated on a regular basis.

SSL Encryption

All data transmissions are secured with 256-bit SSL encryption.

Firewall Protection

An advanced firewall system prevents unauthorized access.

Regular Security Audits

Independent third-party experts conduct regular security audits.

Two-Factor Authentication

2FA is available for added security on your account.

7 Your Rights

As a pro88 member, you have certain rights over your personal data. Contact our support team to exercise these rights.

Right to Access

You have the right to know what personal information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Object to Processing

You may object to your data being used for any specific purpose.

To exercise these rights, email us at support@pro88.ws. We will respond to your request within 30 days.

8 Protection of Minors' Data

Pro88 is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete the data. If a parent or guardian believes their child's information is held by us, please contact us at support@pro88.ws.

A Note for Parents: Online gambling is strictly prohibited for minors. Enable parental controls on your child's devices to block access to pro88 and all other betting sites.

9 International Data Transfers

Pro88 is an international platform. In some cases, your data may be stored or processed on servers outside Bangladesh. We ensure that adequate data protection standards are in place in the destination country.

  • Industry-standard encryption is applied to all international data transfers.
  • Third-party server service providers are bound by strict confidentiality agreements.
  • This Privacy Policy's protections apply regardless of which country your data is transferred to.

10 What to Do in Case of a Data Breach

In the event of a data breach, pro88 will act swiftly. Our Incident Response Team remains on alert at all times.

  • The relevant authorities will be notified within 72 hours of detecting an incident.
  • Affected members will be notified as quickly as possible via email and platform notifications.
  • Clear information will be provided regarding the cause of the breach, its impact, and the steps taken to address it.
  • Necessary system improvements will be made to prevent similar incidents in the future.

What You Should Do: If you notice any unusual activity on your account, change your password immediately and notify our support team.

11 Privacy Policy Updates

Pro88 may update this Privacy Policy from time to time. Changes may be made in response to business developments, new technologies, or legal requirements.

You will be notified via your registered email and platform notifications before any significant changes take effect. The effective date will always be shown at the top of this page. Continued use of the platform after any changes constitutes acceptance of the updated policy.

12 Contact & Complaints

Reach out to us for any privacy-related questions, requests, or complaints. Every message you send will be treated with the utmost care and attention.

Email

Support@pro88.ws — we typically respond within 24 hours.

Live Chat

Available 24/7 via live chat on the platform.

Once a complaint is submitted, we will work to resolve it within a maximum of 30 business days. For more complex matters, processing may take longer — in such cases, you will be kept updated.

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Need Help?

Our support team is always on hand for any privacy-related questions.

support@pro88.ws
24/7 Support Available
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Your Privacy Is Protected — Join Now

Done reading pro88's Privacy Policy? We are committed to protecting your data. Register now and start enjoying Bangladesh's most trusted betting platform with confidence.

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